Lifespan Healthcare Services Terms & Conditions

These terms and conditions outline your rights as a client of Lifespan Healthcare Services and our responsibilities to deliver the services required. Our guidelines have been developed to be in line with the Victorian Charter of Human Rights and Responsibilities Act of 2006.

1. Agreement to Provide Services

These terms and conditions are binding upon both the Client and Lifespan Healthcare Services in respect to the provision of any and all services rendered under the Service Agreement.

2. Currency of Terms and Conditions

These terms and conditions are effective as at the date of the Client first executing a Service Agreement with Lifespan Healthcare Services. We reserve the right to update or modify these terms and conditions at any time.

3. Service Delivery

Detailed clauses regarding service delivery, including the nature of services, location, and changes to services.

4. Transportation Policy

Information about transportation services and policies, including responsibilities for fares and charges.

5. Privacy

Commitment to compliance with the Privacy Act 2014 and details regarding the handling of personal information.

6. Client Obligations

Outline of client responsibilities, including information disclosure, safety requirements, and interaction with caregivers.

7. Payment Terms

Details of payment arrangements, billing cycles, and late payment policies.

8. Cancellation Policy

Conditions and fees related to service cancellation.

9. Accidents, Damage, and Theft

Policies regarding reporting and handling of incidents involving caregivers.

10. Limitation of Liability

Clause defining the limits of liability for Lifespan Healthcare Services and its caregivers.

Contact Us

For any inquiries or feedback, please contact us at:

Lifespan Healthcare Services
ABN: 97 659 597 074
Phone: 0490 816 069
Email: info@lshealthcare.com.au